Introduction
We take the protection of the data of users (“Users” or “you”) of our website and/or mobile app (the “Website” or the “Mobile App”) very seriously and are committed to safeguarding the information that Users provide to us in connection with the use of our website and/or mobile app (collectively: “Digital Assets”). Furthermore, we are committed to using and protecting your data in accordance with applicable laws.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through your use of our Digital Assets (the “Services”) when you access the Services via your devices.
Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understood this policy and do not agree with our approach, you must discontinue using our Digital Assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your acceptance of this Privacy Policy and any changes thereto.
In this Privacy Policy, you will learn:
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How we collect data
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What data we collect
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Why we collect this data
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With whom we share the data
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we handle minors
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Updates or changes to the Privacy Policy
What data do we collect?
Category: Always
Below is an overview of the types of data we may collect:
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Non-identifiable and non-identifying information that you provide during the registration process or that is collected through the use of our Services (“Non-Personal Data”). Non-Personal Data does not allow us to identify the individual from whom it was collected. This data primarily consists of technical and aggregated usage information.
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Individually identifiable information, meaning any information that can be used to identify you or that could reasonably allow your identification (“Personal Data”). The Personal Data we collect through our Services may include, from time to time, details such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Data with Non-Personal Data, we treat the combined data as Personal Data as long as they remain linked.
How do we collect data?
Category: Always
We use the following primary methods to collect data:
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We collect data through your use of our Services. When you visit our Digital Assets and use our Services, we may collect, record, and store usage, session, and related information.
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We collect data you voluntarily provide, such as when you contact us directly via a communication channel (e.g., by email with a comment or feedback).
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We may collect data from third-party sources.
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We collect data when you register through a third-party provider such as Facebook or Google.
Why do we collect this data?
Category: Always
We may use your data for the following purposes:
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To provide and operate our Services
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To develop, customize, and improve our Services
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To respond to your feedback, requests, and inquiries and offer support
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To analyze usage and demand patterns
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For internal, statistical, and research purposes
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To improve our data security and fraud prevention capabilities
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To investigate and enforce policy violations and comply with applicable laws and regulations
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To send you updates, marketing materials, and other information regarding our Services (you can opt out of marketing emails at any time by clicking the unsubscribe link in such emails)
With whom do we share this data?
Category: Always
We may share your data with service providers to operate our Services (e.g., third-party hosting services, technical support, etc.).
We may also disclose your data under the following circumstances:
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To investigate, detect, prevent, or take action against illegal activities or misconduct.
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To establish or exercise our legal defense rights.
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To protect our rights, property, or personal safety, as well as those of our users or the public.
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In the event of a change of control (e.g., merger, acquisition, sale of assets).
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To collect, retain, and/or manage your data through authorized third-party providers (e.g., cloud service providers).
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To collaborate with third parties to improve user experience.
For clarity, we may freely transfer and use non-personal data at our discretion.
Cookies and similar technologies
When you visit or access our Services, we may allow third parties to use web beacons, cookies, pixel tags, scripts, and other tracking technologies. These technologies enable third parties to collect data to improve navigation, optimize performance, provide a tailored user experience, and ensure security and fraud prevention.
For more information, please refer to our Cookie Policy.
Where do we store the data?
Category: Always
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Non-Personal Data may be stored and processed globally.
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Personal Data may be stored in the United States, Ireland, South Korea, Taiwan, Israel, or other jurisdictions where required for the proper provision of our Services and/or where legally mandated.
How long do we retain the data?
Category: Always
We retain collected data as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. We may correct, complete, or delete inaccurate or incomplete data at any time at our discretion.
How do we protect the data?
Category: Always
Our hosting provider stores your data securely behind a firewall and provides secure HTTPS access to most parts of our Services.
Category: User accepts payments/eCommerce
All payment options we offer comply with PCI-DSS standards to ensure secure handling of credit card data.
Although we take security measures, we cannot guarantee absolute protection. Please use strong passwords and avoid sharing sensitive information via email or instant messaging.
How do we handle minors?
Category: The user does NOT collect data from minors
Our Services are not intended for users under the legal age of majority. We do not knowingly collect data from minors. If we learn that a minor has provided us with data, we may delete it.
Updates or changes to the Privacy Policy
Category: Always
We may revise this Privacy Policy at our discretion. The version posted on the website is always the most current (see "Effective Date"). Significant changes will be announced on our website. By continuing to use the Services after an update, you agree to the revised policy.
Contact
For general questions about our Services or your data, contact us at:
VascoCure - Medical Engineering Service Heit
Viktor Heit
Mobile: +49 152 565 33 886
Email: info@vascocure.com

